Bill has experience with training, teaching, and mentoring. His background included being an independent consultant, teacher training teacher, certification exam developer, and Subject Matter Expert for Autodesk’s AutoCAD training.
- Strong interpersonal skills and the ability to work in team environment.
- Possess the highest level of integrity and have the ability to assess technician workmanship.
- Reliable and independent work ethic and can adapt to changing work requirements.
- The ability to interpret drawings, specifications, and procedures.
- Knowledge and experience with tested instructional design theories, practices and methods.
- Capable of evaluating learner’s performance and develop assessment instruments.
- Effectively collaborates with subject matter experts to create and update training materials.
- Capable of demonstrating procedures and installation techniques to others.
- Strong ability to analyze, troubleshoot, then solve issues.
- Learning Management System daily maintenance and problem solving.
- Designing training curriculum, materials and virtual/e-learning training session.
- Deliver engaging, interactive training to adults.
- Develop competency testing.
- Teach a breadth of technical courses to on-board customers and partners.
- Coach participants through lab exercises and troubleshoot any issues that arise.
- Apply database and data warehousing industry/domain/technology expertise and experience during training sessions to help customers and partners ease their organizations into the Snowflake data warehouse from prior database environments.
- Deliver contents and cross train on delivery best practices using a variety of presentation formats including engaging lectures, live demonstration, and technical labs.
- Train the trainer experience. (4+ years)
- Strong eye for design, making complex training concepts come alive in a blended educational delivery model.
- Work with the business units to help prioritize, create, integrate, and publish training materials and hands-on exercises for end users; drive continuous improvement of training performance.
- Work with subject-matter-experts in creating new education materials and updates to keep pace with current industry trends.
- Deliver and facilitate product training without supervision.
- Facilitate training using approved materials to comprehensively cover the course material without significant variation to ensure a consistent customer experience.
- Contribute toward departmental blogs, postings, and promotion.